Frequently Asked Questions

Here, you will find answers to some of the key questions we often receive from parents about our autism services and how we can support your child’s learning and development.  Please explore the topics below or contact us directly if you have any additional questions.
What is Applied Behavior Analysis (ABA)?

ABA is an evidence-based therapy focused on improving behaviors related to core challenges of autism, such as social skills, communication, and flexibility. Learn more here.

What goals does applied behavior analysis (ABA) treatment target?

Our ABA therapy is individually customized to help children with autism spectrum disorder master important abilities while managing tricky behaviors. We understand some skills that come naturally to other kids may be challenging for those with ASD. ABA therapy carefully breaks down these competencies into manageable components so they can be more readily learned and applied in daily life.

What techniques make ABA therapy effective?

Our ABA approach uses positive reinforcement and rewards to motivate children as they achieve targeted behavioral and developmental milestones. Goals are broken into step-by-step objectives so progress feels attainable. It’s similar to an exciting educational adventuretour filled with accomplishments!

Why is ABA therapy backed by research?

Decades of scientific study have shown ABA therapy helps children with ASD master skills while managing problematic behaviors. Our therapy applies evidence-based techniques tailored to how those with autism specifically learn best. The individualized methods continue proven effective at supporting positive development.

Who conducts ABA therapy, and what are their credentials?

Our ABA services are led by licensed Board Certified Behavior Analysts (BCBAs) and supervised practitioner psychologists with PhDs or mental health licenses. They develop customized treatment plans for each child and provide ongoing direction to our trained direct care staff.

Our caring direct care providers implement the prescribed ABA therapies under the BCBA’s supervision. They work directly with children and parents across clinical, home, school, or other community settings. Through consistent evaluation and progress tracking, our team continually tailors the therapy approach to maximize skill building and development.

Detailed reporting on child progress is updated weekly and reviewed by the overseeing BCBA to ensure adherence to the treatment plan goals and consistency for each family.

How does ABA therapy work?

ABA therapy breaks down skills into small, teachable steps using reinforcement strategies. A Board Certified Behavior Analyst (BCBA) assesses the child’s needs, creates a personalized treatment plan, and works with a Registered Behavior Technician (RBT) to implement it at home, school, or in the community.

How long does ABA therapy take?

The duration varies depending on the child’s needs. Some children receive therapy for a few months, while others may benefit from ongoing sessions over several years. Therapy can range from a few hours per week to intensive programs of 20-40 hours per week.

Does ABA therapy involve parents and families?

Yes! Parent and family involvement is a key part of ABA therapy. Parents receive training and guidance to reinforce skills at home, ensuring consistent progress in everyday life.

What kind of behaviors does ABA therapy address?

ABA therapy helps with a range of behaviors, including communication difficulties, social skills, self-care, emotional regulation, academic skills, and reducing challenging behaviors like aggression, self-injury, or repetitive actions.

What is the role of a BCBA in ABA therapy?

A Board Certified Behavior Analyst (BCBA) conducts assessments, develops treatment plans, oversees therapy sessions, and ensures strategies are effective. They also train Registered Behavior Technicians (RBTs) and parents to implement interventions correctly.

What types of services do you offer?

We offer a range of therapies and support services for children with autism spectrum disorder (ASD) and other developmental disabilities, including:

  • Applied Behavior Analysis (ABA)
  • Speech therapy
  • Occupational therapy
  • Mental health therapy
  • Educational assistance
  • Family support
  • Skill development programs
  • Community Engagement
  • Personalized Support Plans
What is Applied Behavior Analysis (ABA)?

ABA is an evidence-based therapy focused on improving behaviors related to core challenges of autism, such as social skills, communication, and flexibility. Learn more here.

What is Speech therapy?

Speech therapy helps children with autism work on speech production, social communication, language comprehension, and oral motor skills for improved vocalization and speech fluency. Learn more here.

What is Occupational Therapy?

Occupational Therapy develops everyday skills, including fine motor abilities, sensory processing, coordination, self-care, and setting up functional environments to promote independence. Learn more here.

What is Mental Health Therapy?

Our licensed mental health professionals provide counseling and support for anxiety, challenging behaviors, social issues, and struggles with emotional regulation. Learn more here.

What is Educational Assistance?

We help families navigate the special education process to get needed IEP services and placement in supportive school settings. Learn more here.

What is Family Support?

Family support teaches caregivers strategies for behavior and communication so families can provide consistency across all environments. Learn more here.

What are Skill Development Programs?

These are specialized programs focused on developing specific skills such as communication, social interaction, and daily living skills, fostering independence and confidence. Learn more here.

What is Community Engagement?

This focuses on engaging children in community activities and programs, promoting social integration and participation in various community settings. Learn more here.

What are Personalized Support Plans?

We create tailored support plans designed to meet your child’s unique needs and goals, ensuring comprehensive and individualized care. Learn more here.

What is autism spectrum disorder?

Autism spectrum disorder (ASD) is a developmental condition characterized by challenges with communication and social skills, along with restrictive or repetitive behaviors.

What are possible early signs of ASD?

Early indications of ASD can include delays in language, reduced social engagement, excessive rigidity around routines, and repetitive motor mannerisms.

What treatments are available for autism?

Common therapies include:

  • Mental Health Therapy – Supporting emotional well-being and coping strategies for children and families.
  • Skill Development – Building communication, social, and daily living skills for independence.
  • Personalized Support Plans – Tailored strategies to meet each child’s unique needs.
  • Community Engagement – Encouraging social participation in community activities.
  • Family Support – Providing families with techniques to maintain progress at home.
  • Educational Assistance – Partnering with schools to create inclusive learning experiences.
  • Speech Therapy – Improving speech production and social communication.
  • Occupational Therapy – Enhancing motor skills, sensory processing, and daily functions.
  • ABA Therapy – Promoting positive behaviors and social skills through structured therapy.
Can autism be cured?

There is presently no medical cure for ASD; however, with early and intensive therapy, many children can make significant positive strides in their communication, social abilities, and quality of life.

How prevalent is autism?

Current estimates indicate around 1 in 36 children in the US are diagnosed with ASD, with higher diagnosis rates in males than females.

Is behavioral therapy unduly tough on a child?

Our behavioral therapists use reward-based approaches meant to be entertaining and motivating. Additionally, therapy duration and intensity are tailored to each child’s needs, typically ranging from 10 to 20 hours per week.

Does therapy focus too much on stopping behaviors?

Our experienced staff will work with your family to discuss ways to promote positive behaviors and decrease behaviors that could be harmful for your child.

What is Mental Health?

Mental health refers to emotional, psychological, and social well-being. It affects how individuals think, feel, act, handle stress, relate to others, and make choices. Good mental health is essential at every stage of life, from childhood through adulthood.

What is Mental Health Therapy at Heartwise?
  • Our Mental Health Therapy service offers personalized sessions crafted to meet the unique needs of each child with autism, as well as providing essential support for parents, caregivers, and family members. These sessions address a spectrum of emotional concerns, including anxiety, depression, and stress, in a supportive and nurturing environment.
  • We prioritize creating a safe and empathetic space where children and families can explore their emotions and work through challenges together. Our therapists offer understanding and non-judgmental support to facilitate healing and growth, ensuring that everyone feels heard and valued.
  • In addition to addressing specific mental health concerns, our therapy sessions focus on developing healthy coping mechanisms and resilience strategies for both children and family members. Through evidence-based interventions and therapeutic techniques, we empower individuals to navigate life’s ups and downs with greater confidence and stability.
What issues can Mental Health Therapy help with?

Therapy can help with anxiety, depression, emotional outbursts, social struggles, and coping skills for everyday challenges.

Is therapy personalized for each person?

Yes, therapy plans are customized based on each person’s emotional, social, and behavioral needs.

How Do I Know If This Service Is Right for My Family?

Discovering the right support for your family’s mental well-being is crucial, especially when navigating the complexities of autism. Our Mental Health Therapy service extends its care to both your autistic child and you as parents, caregivers, or family members. Our compassionate therapists offer a safe haven for exploring a range of emotions and concerns, providing tailored support for each member of your family. Whether addressing anxiety, depression, or other mental health challenges, our goal is to foster resilience and equip your family with effective coping strategies. If you’re seeking a holistic approach to mental wellness that embraces the needs of every member of your family, consider taking the first step with Heartwise Support.

What Sets Mental Health Therapy at  Heartwise Apart?
  • Tailored to each child and family’s unique needs
  • Compassionate therapists
  • Coordinated integration with other therapies
  • Holistic approach addressing all aspects of the child’s and family’s world affected by autism.
  • Collaboration with schools, families, and other providers to support the child comprehensively
Do you accept insurance?

Yes, we currently accept the following insurance plans: all major payers. For self-pay rates, please contact us.

How do I begin services with Heartwise?

Getting started is easy! Simply call us to schedule an initial consultation. We’ll have a discussion about your child’s specific needs and goals and make recommendations for next steps based on a comprehensive evaluation.

Do I need a diagnosis before starting services?

While a diagnosis can be helpful, it’s not always required. Heartwise can assist you in the evaluation process if needed.

What happens during the initial consultation?

We’ll discuss your child’s needs, goals, and challenges. Our team will then recommend appropriate services and create a personalized plan.

How quickly can my child be evaluated or begin treatment?

We pride ourselves on a smooth onboarding process and will work closely with you to schedule evaluations and initiate recommended therapies as quickly as possible once services are approved.

What should I do to prepare for the first session?

Bring any relevant medical or educational documents, and be ready to discuss your child’s strengths, challenges, and goals.

Where are you located?

We have three offices currently located in:

  • Brooklyn, NY – 1318 60th Street Brooklyn, NY 11219
  • Omaha, NE – 2806 S 143rd Plaza Omaha, NE 68144
  • Salt Lake City, UT - 460 W 50 N Suite 5-120, Salt Lake City, UT 84101
How can I contact Heartwise Support?

You can reach our team by:

  • Calling our New York Office at +1 718 500-3850
  • Calling our Nebraska Office at +1 402 266-6667
  • Calling our Salt Lake City, Utah at +1 801-609-6022
  • Filling out our online Contact Form
  • Emailing us at info@heartwisesupport.org
What is your approach to treating autism?

We use a holistic approach that looks at the child’s overall development and support system. Our goal is to coordinate care across domains for the best possible outcomes.